Chrysler, Dodge, Jeep and RAM Service Questions, Answered
Answers to common questions from owners who bring their vehicles to the Coastline CDJR service department in San Juan Capistrano.
What are your service hours?
Our service department is open Monday through Friday, 7 AM to 6 PM, and Saturday, 8 AM to 3 PM.
Do I need an appointment for service?
An appointment is the best way to get your vehicle in and out quickly. Schedule online or call us.
How do I find out if my vehicle has a recall?
Enter your VIN on Mopar's recall lookup or call us. Before you book, ask us to confirm the parts are in stock. Some recalls are announced before the repair parts are available, and we'd rather tell you that up front than waste your time.
Will my factory warranty work be covered here?
Yes. Factory warranty repairs for Chrysler, Dodge, Jeep and RAM vehicles are covered at any authorized dealer, including Coastline CDJR, no matter where you bought the vehicle.
Do you use genuine Mopar parts?
Yes. We use genuine Mopar parts, and our parts counter sells them over the counter too.
How often should I change my oil?
Most late-model Chrysler, Dodge, Jeep and RAM vehicles have an oil-change indicator that tells you when service is due based on how you drive. Follow the indicator and your owner's manual. Severe use, like towing or dusty trails, may call for more frequent service.
Do you work on lifted Jeeps and diesel trucks?
Yes. Our technicians see modified Jeep vehicles and RAM heavy-duty diesels every day.
How will I get updates on my vehicle?
Your service advisor will contact you with updates and the recommended work before anything is done. If you haven't heard from us, call and ask for your advisor.
Schedule service · Parts department
Visit Coastline CDJR
Coastline Chrysler Dodge Jeep RAM
33633 Camino Capistrano, San Juan Capistrano, CA 92675
Sales: (949) 352-4778
Sales hours: Mon–Sat 9 AM–8 PM, Sun 10 AM–7 PM
Service hours: Mon–Fri 7 AM–6 PM, Sat 8 AM–3 PM
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